Terms & Conditions

The Firm shall provide its services according to the law, regulations, and the Egyptian Legal System, and the Firm shall exert due diligence and ordinary diligence. The Firm shall not be liable for the refusal of a public employee on submitted requests, or for any mistake arising out of an act of a public officer, a police officer member, a public prosecution, judges and arbitrators, as the law specifies the means to correct such mistakes by appeal or grievance procedures, and permits the deliberation of lawsuits in more than one stage of litigation.

The Firm shall provide legal opinions and advice according to the Egyptian legal system, applicable laws, regulations, and judicial precedents of the supreme court, without being obliged to achieve specific results, since many authorities take part in the execution of the required service or legal action and the Firm has no power to interfere directly in the operations of these authorities.

The partners, in particular the managing partner, are not obligated to attend in person in any of the procedures, transactions, or hearings, as all client cases are managed under their supervision and with the assistance of lawyers of different degrees.

The client is obligated to provide the documents required to perform the legal service in the form and manner accepted by the courts and concerned authorities, provided that it is notified in advance and in an appropriate time, in order to be able to provide the required service.

The client shall communicate directly and fulfil the necessary signatures and documents from its suppliers such as the auditor, architectural consultant, and others.

The client only — not the Firm — shall deliver the required documents for legal service through one of its employees or by registered mail to the Firm’s premises. Where a client data room has been established, documents may additionally be submitted electronically via the designated data room; however, this does not waive the obligation to provide original hard copies whenever required by the nature of the service or by the relevant authorities.

The client shall not attend in person the litigation hearings, except in criminal cases where its personal appearance is legally required by the court, or in prosecution investigations where it has been formally summoned — in which cases the Firm shall coordinate and prepare the client accordingly.

In annual retainers, the client has to notify its employees to provide any information or documents required by the Firm to carry out the required legal service accurately and fully. In the event that the Firm has to re-provide the legal service again due to an error attributable to the client or one of its affiliates, this service shall have a separate account.

The client shall be considered to have waived any fees paid, in full or in part, in the event of failure to provide the documents or information required to perform the legal service, or refusal to respond, or if communications with the client are cut off for a period of 15 days.

The Firm has the right to notify the client with a copy of the documents that will be submitted in its name to the government entities, specifically in the courts, in order to review them. The client is also entitled, especially in priority files, to review them with any other consulting firm it wishes.

The Firm shall prepare the appropriate strategy for the case, determine the relative strength of the client’s legal position, and notify the client thereof.

Unless there is an agreement to implement a specific judgment, the implementation of judgments does not apply automatically to temporary or retainer agreements, and the legal representation in a lawsuit covers only its own degree of litigation. The Firm is entitled to separate fees for implementing judgments, ranging from 15–20% of what is collected, other than the agreed-upon fees, whether through implementation, conciliation, or negotiation with the opponent. The Firm does not undertake the implementation of judgments of value less than one million Egyptian pounds.

The client shall not request an explanation of claims and memorandums; however, the client has the right to review them according to Article 10, and the Firm shall send the draft within a reasonable time prior to the hearing dates.

An initial fee invoice will be issued at the commencement of the engagement, and a full tax invoice will be issued upon completion of the service. The client is required to provide the Firm with the deduction and supply notification from the Tax Authority.

Fees provided will not include meeting fees, whether in person or electronically (mobile calls), as they are estimated according to the lawyer’s degree and independently.

The fees may increase in accordance with the provisions stipulated in Law No. 17 of 1983 and its amendments, and the court precedents.

In the event the client requests a meeting, the client shall notify the Firm of the meeting’s agenda, its terms and the time set for it, sufficiently prior to the date of the meeting, provided that the meeting shall take place mainly at the office and exceptionally at any other agreed location.

The authorised and official means of communication for all legal matters is email only. WhatsApp and other messaging channels may be used for initial contact and scheduling only, and shall not be relied upon for legal instructions, document exchange, or binding communications. In the event of repeated inquiries, the Firm has the right to refer the client to the prior email response addressing the same matter.

The Firm has the right to disclose that the client is one of its clients by any means of advertising and on its website.

The Firm undertakes to keep the confidentiality of information received from the client and not to disclose it to a third party without the prior written consent of the client.

The confidentiality undertaking shall not apply to the following:

• a.Information that becomes available to the public without the Firm’s breach of this undertaking.
• b.Information rightfully received by the Firm before the time of the client’s disclosure.
• c.Information disclosed in good faith by a third party who is authorised to disclose such information.
• d.Information the Firm is required to disclose by applicable law, rules, or procedures pursuant to any court order from a competent jurisdiction or governmental authority.

The Firm agrees to transfer the information only to the directors, officers, employees, agents, external advisors, consultants, and any other representatives of the Firm who need access to such information to perform legal services and legal procedures in order to execute the client’s requests and services, and who have been notified by the Firm of the confidential nature of the information and who agree to be bound by the provisions of this undertaking.

Withdrawal from cases

• 1.Retainer Agreements: The Firm may terminate the contract according to the method of termination stated in the signed retainer agreement.
• 2.Lump Sum Cases: The Firm’s withdrawal shall be within 15 days of notice, provided that the Firm is obliged to refund 50% of the fees if the contract term did not exceed one year, and 25% of the fees if it exceeded that period, without negatively affecting the client’s legal status in terms of legal deadlines.

The Firm shall not be bound by any of the above-mentioned provisions if it notifies the client of the end of the agency relationship or the concluded agreement between them, and the client fails to collect its documents within 15 days.